JEDDAH: ARAB NEWS
Custodian of the Two Holy Mosques King Abdullah has ordered an e-channel project for foreign Haj pilgrims.
“As part of the project, Haj visa issuing procedures, including finger printing, should be completed at the country of departure before pilgrims leave for the Kingdom. All procedures that a pilgrim has to undergo should be transparent. A pilgrim should also be able to verify services he/she is entitled to receive, including housing, transport and food and their subcategories and price before his arrival in the Kingdom,”
Culture and Information Minister Abdul Aziz Khoja said after a weekly meeting of the Council of Ministers chaired by Custodian of the Two Holy Mosques King Abdullah at the Al-Salam Palace in Jeddah on Monday.
All departments connected with Haj should achieve fully integrated linkage to enable this digital project to work. The order also stipulates that all procedures related to foreign pilgrims should be digitized.
“This data should be a permanent source of reference that can be referred to when evaluating the performance of agencies working in the Haj service, especially when pilgrims have a complaint about services,” Khoja said.