Month: November 2011

Government advertisement on “myth and reality” for FDI in retail

Government of India to allow 51% stake to foreign investors comes with a distinct Indian imprint, which does not allow 100% ownership. To console small time traders and farmers,  Government ad showcases examples from other countries where small retailers have succeeded despite FDI in the retail sector. Read more: http://www.ndtv.com/article/india/fdi-in-retail-govt-places-full-page-ads-on-myth-and-reality-153274

A New Capital of Call Centers

MANILA — Americans calling the customer service lines of their airlines, phone companies and banks are now more likely to speak to Mark in Manila than Bharat in Bangalore. Over the last several years, a quiet revolution has been reshaping the call center business: the rise of the Philippines, a […]